Idaluna Labs

FAQ

Website builds, Diagnostic hour, and monthly care — explained in plain English. Quoted work with a clear finish line, and optional care after we launch your site.

What we do

What does Idaluna Labs do?

We build websites so people can book you, request a quote, or see that you're open. When the next step is unclear, a Diagnostic hour (£349) gives you a written recommendation. After we launch your site, we can offer bounded monthly care. We are UK-based and work remotely. We do not offer SEO campaigns, ads, or ecommerce platforms.

Do you build websites?

Yes. We deliver new sites, rebuilds, enquiry paths, and holding pages turned into live one-pagers. Each build has a fixed quote, phone and desktop checks, hosting usually on Cloudflare Pages, and a plain-English handover. We can also help with domain (first year at cost) and custom email. Small sites are often £500–£900 once scoped. Larger builds are quoted after a short brief. We do not offer open-ended retainers, SEO campaigns, ads, or ecommerce platforms.

What is a Diagnostic hour?

A Diagnostic hour (£349) is about 60 minutes of focused work plus a written next step within 48 hours — the only fixed price on the site. That hour may also cover a site unstick, a lead capture fix, a process map, or getting AI working on one real task — but only if it fits the time. If it will not fit, we quote a website build instead. Often we recommend that you do not need a build at all.

Do you offer ongoing support?

Yes, but only after an Idaluna launch and within clear limits. Monthly care covers form checks, light monitoring, and content touch-ups or small changes inside the allowance. Bigger work is a separate build quote. It is not 24/7 cover or unlimited development, and not SEO, ads, or ecommerce.

Pricing and timing

How much do you charge?

Discovery is free (15–20 minutes). The Diagnostic hour is £349 — the only fixed price on the site. Small sites are often £500–£900 once scoped. Larger builds are quoted after a short brief. Monthly care is quoted once we understand the live system and what you need kept in scope.

How long does it take?

Discovery is often available within a week. Diagnostic hours usually happen a few days after we confirm fit and payment. Builds start only after scope and deposit are agreed.

Why not just use Wix or Squarespace?

If you've got the time to build it and keep it working, a DIY builder is fine. We're for when you'd rather it was done properly, tested, and checked after launch.

Working together

Will you automate sensitive work?

Not without a person reviewing it. If work touches money, legal commitments, personal data, or customer trust, we put review points in first — or we tell you not to automate it.

Is the discovery call a sales pitch?

No. It is a short fit check. We often recommend that you do not need a build. If we can help, we say the smallest next step. If we cannot, we say that plainly too.

How do I start?

Request a free discovery call, or send a short note saying whether you are looking at a website build, a Diagnostic hour, monthly care, or you are unsure. If we can help, we will say what the next step is. If not, we will say that plainly too.

Request discovery · Enquire about a Diagnostic hour